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Handelsbetingelser & privatlivspolitik for NOR36 // NOR AAR
Nedenfor finder du de gældende handelsbetingelser & privatlivspolitik for køb af produkter på vores webshop.
1. Handelsbetingelser
Generelle oplysninger
NOR AAR // NOR36
CVR-nr.: 37537691
Telefon: 31 33 59 79
E-mail: kontakt@nor36.dk
Adresse: Helga Pedersens Gade 79, 22 4, 8000 Aarhus C
Website: www.nor36.dk
Produkter
Vi sælger både fysiske varer (bøger) og ydelser som skriveretreats via vores webshop.
Priser
Alle priser er i danske kroner (DKK) og inkl. moms. Vi forbeholder os ret til at ændre priser uden forudgående varsel.
Betaling
Du kan betale med Dankort, Visa, Mastercard, MobilePay og Apple Pay.
Levering
Fysiske produkter sendes med PostNord inden for 2-5 hverdage.
Ved køb af skriveretreats fremsendes bekræftelse og praktisk info pr. e-mail.
Reklamation
Hvis du modtager en beskadiget eller forkert vare, så kontakt os hurtigst muligt på kontakt@nor36.dk.
2. Fortrydelsesret
Fortrydelsesret (fysiske produkter)
Du har 14 dages fortrydelsesret på fysiske varer, regnet fra den dag du modtager varen.
Ønsker du at fortryde dit køb, skal du kontakte os via e-mail på kontakt@nor36.dk og oplyse dit ordrenummer. Varen skal returneres i samme stand, som du modtog den, og eventuelle omkostninger i forbindelse med returneringen afholdes af dig.
Fortrydelsesret (kurser og events)
Retreatet er en fritidsaktivitet med fastsat dato, og derfor gælder fortrydelsesretten ikke. Det betyder, at betalingen desværre ikke kan refunderes.
Skulle du blive forhindret i at deltage, kan du frem til 14 dage før retreatets start få flyttet din plads til en anden dato (såfremt der er plads). Du er også velkommen til at overdrage din plads til en anden – bare husk at give mig besked.
3. Returnering
Returnering skal ske til følgende adresse:
NOR AAR // NOR36
Helga Pedersens Gade 79, 22.4,
8000 Aarhus C
CVR. nr: 37537691
Ved returnering bedes du vedlægge en kopi af ordrebekræftelsen eller anden dokumentation for købet. Bemærk, at vi ikke modtager pakker sendt pr. efterkrav.
Når vi har modtaget og godkendt din returnerede vare, refunderer vi det fulde beløb til det samme betalingsmiddel, som blev anvendt ved købet, inden for 14 dage.
4. Privatlivspolitik
Vi indsamler kun persondata, der er nødvendige for at kunne behandle din ordre eller tilmelde dig et kursus. Det inkluderer navn, adresse, telefonnummer, e-mail og betalingsoplysninger.
Formål med indsamling
– At kunne levere din ordre
– At kunne sende praktiske oplysninger om kurser
– At kunne sende nyhedsbreve (hvis du har givet samtykke)
Opbevaring og sikkerhed
Dine oplysninger opbevares sikkert og gives aldrig videre til tredjepart, medmindre det er nødvendigt for levering (fx fragtfirma eller betalingsgateway).
Dine rettigheder
Du har ret til at få indsigt i de oplysninger, vi har om dig, samt få dem rettet eller slettet. Kontakt os på kontakt@nor36.dk.
—————
Vi forbeholder os retten til at opdatere vores salgsbetingelser. De gældende betingelser vil altid være tilgængelige på vores hjemmeside.
For spørgsmål eller yderligere information, kontakt os på kontakt@nor36.dk.
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